Last Updated: September 4, 2026
At COREVANTA LLC, we work to provide reliable and transparent shipping for fitness equipment and related products.
Because fitness equipment can vary significantly in size and weight, shipping methods, delivery times and delivery requirements may vary depending on the product and destination.
1. Shipping Area
COREVANTA LLC currently ships products to eligible addresses within the United States.
Shipping availability may vary depending on the product, inventory location, destination and carrier service.
Some remote locations, restricted addresses or areas with limited freight service may require additional shipping arrangements.
If we are unable to ship a particular product to your location, we will contact you regarding the available options.
2. Order Processing
Orders are generally processed after payment has been successfully authorized.
Processing times may vary depending on:
- Product availability
- Warehouse location
- Product type
- Order quantity
- Order verification
- Shipping method
Please review the estimated processing and shipping information displayed on the individual product page whenever available.
For large or multi-unit orders, processing times may be different from standard orders.
3. Estimated Delivery Time
Delivery times vary depending on the product, warehouse, carrier and destination.
Estimated delivery times are provided for informational purposes and are not guaranteed delivery dates unless specifically stated otherwise.
Unexpected delays may occur due to:
- Carrier delays
- Severe weather
- Holidays
- Warehouse delays
- Transportation disruptions
- Incorrect or incomplete shipping information
- High shipping volumes
- Other circumstances outside our reasonable control
4. Standard & Freight Shipping
Fitness equipment may be shipped using different transportation methods depending on its size and weight.
Smaller products may be shipped through standard parcel carriers.
Large or heavy equipment may require freight transportation.
Freight shipments may require additional delivery coordination and may be delivered to the customer’s property using specialized freight services.
5. Freight Delivery
For large fitness equipment, the carrier may contact you to arrange a delivery appointment.
Customers should ensure that the delivery location can safely accommodate the shipment.
Depending on the carrier and service selected, freight delivery may be made to a designated delivery area rather than inside the customer’s home or facility.
Customers are responsible for ensuring that:
- The delivery address is correct
- The property can accommodate the shipment
- The delivery path is reasonably accessible
- Any necessary building or property restrictions are considered
- Someone is available to receive the shipment when required
Special delivery services, inside delivery, installation or assembly may not be included unless specifically stated in the product listing or order confirmation.
6. Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
Please carefully review your shipping information before completing your order.
If you need to change your shipping address after placing an order, contact us as soon as possible.
We cannot guarantee that an address can be changed after an order has entered the shipping process.
Additional costs caused by an incorrect or incomplete address may be the customer’s responsibility.
7. Tracking Information
When tracking information is available, it will be sent to the email address associated with your order.
Tracking information may take some time to become active after a shipment has been processed.
For freight shipments, tracking information and delivery coordination may be provided by the applicable freight carrier.
8. Inspect Your Shipment
We strongly recommend inspecting your shipment when it arrives.
For large or freight-delivered equipment, please inspect the exterior packaging for visible damage before accepting the delivery whenever reasonably possible.
If you notice visible damage:
- Photograph the packaging before opening it.
- Photograph any visible damage.
- Photograph the shipping label.
- If appropriate, note the damage with the carrier at the time of delivery.
- Contact COREVANTA LLC as soon as possible.
Please retain the original packaging until any shipping damage claim has been resolved.
9. Damaged During Shipping
If your product arrives damaged, please contact us promptly.
Please provide:
- Order number
- Customer name
- Product name
- Photographs of the shipping packaging
- Photographs of the damaged product
- Photographs of the shipping label
- A description of the damage
We will review the information and work with the appropriate parties to determine the appropriate resolution.
Depending on the circumstances, the resolution may include replacement parts, repair, replacement of the product or another appropriate solution.
10. Lost or Delayed Shipments
If your tracking information indicates that a shipment is delayed, please contact us so we can assist with reviewing the shipment status.
Carrier delays do not necessarily indicate that an order has been lost.
If a shipment is confirmed as lost by the carrier, COREVANTA LLC will work with the applicable shipping provider to determine the appropriate next steps.
11. Multiple-Item Orders
Orders containing multiple products may be shipped separately.
Customers may therefore receive multiple tracking numbers or deliveries.
Different products may have different processing and delivery schedules.
12. Refused Deliveries
Customers should contact COREVANTA LLC before refusing a delivery.
Refusing delivery because of a change of mind may result in additional transportation, return-to-sender or handling charges.
These costs may be deducted from an applicable refund where permitted by our Refund Policy and applicable law.
If a shipment arrives damaged, please document the condition and contact us before refusing delivery whenever reasonably possible.
13. International Shipping
At this time, COREVANTA LLC primarily serves customers within the United States.
International shipping may be available for selected products or business orders at our discretion.
Customers interested in international or special destination shipping should contact us before placing an order.
14. B2B & Large Orders
Businesses, gyms, hotels, fitness studios and other organizations purchasing multiple units should contact our B2B team before placing a large order.
Large orders may require:
- Special freight arrangements
- Multiple shipments
- Delivery scheduling
- Additional processing time
- Project-specific logistics coordination
Please contact us with your product requirements, quantities and delivery location for additional information.
15. Contact Us
If you have questions about shipping or delivery, please contact:
COREVANTA LLC
2109 Arcadia Rd
Birmingham, AL 35214
United States
Please include your order number whenever contacting us regarding an existing order.
